{"id":633356,"date":"2026-04-24T04:36:44","date_gmt":"2026-04-24T11:36:44","guid":{"rendered":"https:\/\/nai500.com\/?p=633356"},"modified":"2026-04-24T04:36:44","modified_gmt":"2026-04-24T11:36:44","slug":"servicenow-now-12","status":"publish","type":"post","link":"https:\/\/nai500.com\/zh-hant\/blog\/2026\/04\/servicenow-now-12\/","title":{"rendered":"ServiceNow NOW \u56e0\u4e2d\u6771\u5ef6\u9072\u4e0b\u8dcc 12%"},"content":{"rendered":"

ServiceNow \u80a1\u7968\u5728\u76e4\u5f8c\u4e0b\u8dcc\u7d04 12%\uff0c\u56e0\u9019\u5bb6\u4f01\u696d\u8edf\u9ad4\u5de8\u982d\u6307\u51fa\u4e2d\u6771\u653f\u5e9c\u4ea4\u6613\u5ef6\u9072\uff0c\u524a\u5f31\u4e86\u7b2c\u4e00\u5b63\u8a02\u95b1\u6210\u9577\uff0c\u4e26\u518d\u6b21\u5f15\u767c\u6295\u8cc7\u4eba\u64d4\u6182\u751f\u6210\u5f0f AI \u6703\u5c0d\u9ad8\u500d\u6578\u7684 SaaS \u516c\u53f8\u9020\u6210\u58d3\u529b\u3002\u516c\u53f8\u71df\u6536\u8207\u76c8\u9918\u5747\u512a\u65bc\u9810\u671f\uff0c\u4e26\u4e0a\u8abf\u5168\u5e74\u8a02\u95b1\u6307\u5f15\uff0c\u4f46\u4ea4\u6613\u6642\u9ede\u98a8\u96aa\u3001Armis \u6536\u8cfc\u5e36\u4f86\u7684\u5229\u6f64\u7387\u9006\u98a8\uff0c\u4ee5\u53ca\u6ce2\u52d5\u7684\u8edf\u9ad4\u76e4\u9762\u84cb\u904e\u4e86\u8ca1\u5831\u5229\u591a\u3002<\/p>\n

\u4e2d\u6771\u5ef6\u9072\u649e\u4e0a\u8ca1\u5831\u512a\u65bc\u9810\u671f\u4e26\u4e0a\u8abf\u5c55\u671b\u7684\u4e00\u5b63<\/h3>\n

\u9019\u5b63\u6578\u5b57\u672c\u8eab\u4e26\u975e\u554f\u984c\u3002\u8a02\u95b1\u71df\u6536\u5e74\u589e 22%\uff0c\u7d04\u70ba 36.7 \u5104\u7f8e\u5143\u3002\u7e3d\u71df\u6536\u70ba 37.7 \u5104\u7f8e\u5143\uff0c\u5c0d\u6bd4\u5e02\u5834\u9810\u4f30\u7d04 37.4 \u5104\u7f8e\u5143\u3002\u8abf\u6574\u5f8c\u6bcf\u80a1\u76c8\u9918 0.97 \u7f8e\u5143\uff0c\u6bd4\u83ef\u723e\u8857\u9ad8\u51fa\u4e00\u5206\u9322\u3002\u554f\u984c\u5728\u65bc\u60c5\u5883\uff1a\u7ba1\u7406\u5c64\u8868\u793a\uff0c\u7531\u65bc\u8a72\u5730\u5340\u885d\u7a81\uff0c\u6578\u500b\u5927\u578b\u5167\u90e8\u90e8\u7f72\u7684\u653f\u5e9c\u5408\u7d04\u5ef6\u5f8c\uff0c\u5c0e\u81f4\u8a02\u95b1\u6210\u9577\u7d04\u53d7\u640d 75 \u500b\u57fa\u9ede\u3002\u71df\u904b\u9577 Amit Zavery \u8868\u793a\u9019\u4e9b\u4ea4\u6613\u61c9\u6703\u5728\u5168\u5e74\u9678\u7e8c\u5b8c\u6210\uff0c\u4e26\u88dc\u5145\uff1a\u300c\u6211\u5011\u4e0d\u77e5\u9053\u9019\u4e9b\u885d\u7a81\u4f55\u6642\u6703\u89e3\u6c7a\uff0c\u4f46\u6211\u5011\u6703\u7e7c\u7e8c\u8207\u9019\u4e9b\u5ba2\u6236\u5408\u4f5c\u3002\u300d<\/p>\n

\u4e0d\u78ba\u5b9a\u6027\u662f\u95dc\u9375\u3002\u5c0d\u653f\u5e9c\u8cb7\u5bb6\uff0c\u7279\u5225\u662f\u5728\u654f\u611f\u5e02\u5834\uff0c\u5167\u90e8\u90e8\u7f72\u9700\u8981\u8f03\u56b4\u683c\u7684\u5b89\u5168\u5be9\u67e5\u8207\u6b63\u5f0f\u7c3d\u6838\u3002\u5982\u679c\u90a3\u4e9b\u6aa2\u67e5\u9ede\u79fb\u52d5\uff0c\u71df\u6536\u8a8d\u5217\u4e5f\u6703\u8ddf\u8457\u79fb\u52d5\u3002ServiceNow \u4e26\u672a\u4e0b\u4fee\u5168\u5e74\u5c55\u671b\u4f86\u9810\u5148\u53cd\u6620\u66f4\u591a\u5730\u7de3\u653f\u6cbb\u6469\u64e6\u3002\u8ca1\u52d9\u9577 Gina Mastantuono \u5c07\u5ef6\u9072\u63cf\u8ff0\u70ba\u6642\u9ede\u554f\u984c\uff0c\u800c\u975e\u9700\u6c42\u6d41\u5931\uff0c\u8868\u793a\u516c\u53f8\u4e26\u672a\u70ba\u6f5b\u5728\u885d\u7a81\u964d\u7d1a\u6307\u5f15\uff0c\u4e14\u50c5\u6709\u5c11\u6578\u5167\u90e8\u90e8\u7f72\u5408\u7d04\u5ef6\u5f8c\u3002\u6295\u8cc7\u4eba\u4ecd\u5148\u8ce3\u5f8c\u554f\u3002<\/p>\n

AI \u7126\u616e\u8207 SaaSpocalypse \u7684\u9670\u5f71<\/h3>\n

\u5373\u4fbf\u6487\u958b\u5730\u7de3\u653f\u6cbb\uff0c\u8edf\u9ad4\u80a1\u4e5f\u5df2\u6210\u70ba\u8271\u9245\u7684\u9577\u7dda\u4ea4\u6613\uff0c\u56e0\u6295\u8cc7\u4eba\u8a66\u5716\u4f30\u7b97 OpenAI \u8207 Anthropic \u7b49\u751f\u6210\u5f0f AI \u5de5\u5177\u5982\u4f55\u81ea\u52d5\u5316\u904e\u53bb\u9700\u5ea7\u5e2d\u6388\u6b0a\u624d\u80fd\u5408\u7406\u5316\u7684\u5de5\u4f5c\u3002\u9019\u500b\u6558\u4e8b\u5728\u904e\u53bb\u5e7e\u500b\u6708\u52a9\u9577\u4e86\u6574\u500b\u7522\u696d\u7684\u300cSaaSpocalypse\u300d\uff0c\u58d3\u4f4e\u4e86\u9ad8\u4f30\u503c\u7684\u5de5\u4f5c\u6d41\u7a0b\u8207\u751f\u7522\u529b\u5e73\u53f0\u3002ServiceNow \u4e88\u4ee5\u53cd\u99c1\u3002Zavery \u8868\u793a\u4ed6\u4e0d\u64d4\u5fc3 AI \u6558\u4e8b\uff0c\u6307\u51fa\u8d85\u904e\u4e00\u534a\u7684\u65b0\u696d\u52d9\u73fe\u5728\u8207\u975e\u5ea7\u5e2d\u5f0f\u5b9a\u50f9\u639b\u9264\uff0c\u8207\u5e73\u53f0\u4f7f\u7528\u91cf\u76f8\u95dc\u800c\u975e\u4f7f\u7528\u8005\u6578\u91cf\u3002\u5982\u679c\u5728\u898f\u6a21\u4e0a\u5c6c\u5be6\uff0c\u9019\u7a2e\u7d44\u5408\u8f49\u8b8a\u5f88\u91cd\u8981\u3002\u4ee5\u4f7f\u7528\u91cf\u70ba\u57fa\u790e\u7684\u6a21\u578b\u8207\u4ea4\u4ed8\u50f9\u503c\u7684\u9023\u7d50\u66f4\u7dca\u5bc6\uff0c\u4e14\u8f03\u96e3\u88ab AI \u76f4\u63a5\u8836\u98df\u3002<\/p>\n

\u9084\u6709\u5176\u4ed6\u8de1\u8c61\u986f\u793a\u6838\u5fc3\u696d\u52d9\u4ecd\u7136\u5b8c\u6574\u3002\u57f7\u884c\u9577 Bill McDermott \u544a\u8a34\u6295\u8cc7\u4eba\uff0c\u5373\u4fbf\u5ba2\u6236\u5728 AI \u4e0a\u82b1\u66f4\u591a\u9322\uff0c\u516c\u53f8\u4e26\u672a\u770b\u5230\u6838\u5fc3\u7522\u54c1\u88ab\u8feb\u964d\u50f9\u7684\u58d3\u529b\u3002ServiceNow \u5728\u8a72\u5b63\u5b8c\u6210 16 \u4ef6\u5e74\u5316\u50f9\u503c\u8d85\u904e 500 \u842c\u7f8e\u5143\u7684\u4ea4\u6613\uff0c\u51f8\u986f\u4f01\u696d\u9ad8\u7aef\u9700\u6c42\u5f37\u52c1\u3002\u516c\u53f8\u5c07\u7b2c\u4e8c\u5b63\u8a02\u95b1\u71df\u6536\u6307\u5f15\u5230 38.15 \u5230 38.20 \u5104\u7f8e\u5143\uff0c\u9ad8\u65bc\u5e02\u5834\u5171\u8b58\u7d04 37.5 \u5104\u7f8e\u5143\uff0c\u4e26\u5c07 2026 \u5e74\u8a02\u95b1\u71df\u6536\u76ee\u6a19\u5f9e\u5148\u524d\u7684 155.3 \u5230 155.7 \u5104\u7f8e\u5143\uff0c\u63d0\u5347\u81f3 157.4 \u5230 157.8 \u5104\u7f8e\u5143\u3002\u9019\u4e26\u975e\u88ab\u6a5f\u5668\u4eba\u7e5e\u904e\u7684\u5e73\u53f0\u6240\u7528\u7684\u8a9e\u8a00\u3002<\/p>\n

Armis \u6536\u8cfc\u5f8c\u7684\u5229\u6f64\u7387\u8207\u6210\u9577\u4e4b\u9593<\/h3>\n

\u81f3\u5c11\u5728\u4e00\u6bb5\u6642\u9593\u5167\uff0c\u8b8a\u5316\u7684\u662f\u5229\u6f64\u7387\u8ecc\u8de1\u3002ServiceNow \u4ee5 77.5 \u5104\u7f8e\u5143\u6536\u8cfc\u8cc7\u5b89\u516c\u53f8 Armis\uff0c\u70ba\u516c\u53f8\u589e\u52a0\u65b0\u7684\u6210\u9577\u65b9\u5411\u4e26\u6df1\u5316\u5c0d\u71df\u904b\u6280\u8853\u8207\u95dc\u9375\u57fa\u790e\u8a2d\u65bd\u7684\u66dd\u96aa\uff0c\u4f46\u4e5f\u5e36\u4f86\u6210\u672c\u3002\u7ba1\u7406\u5c64\u8868\u793a\u8a72\u4ea4\u6613\u5c07\u5728\u7b2c\u4e8c\u5b63\u4f7f\u71df\u904b\u5229\u6f64\u7387\u7d04\u4e0b\u4fee 125 \u500b\u57fa\u9ede\uff0c\u4e26\u5728 2026 \u8ca1\u5e74\u58d3\u7e2e\u81ea\u7531\u73fe\u91d1\u6d41\u5229\u6f64\u7387\u7d04 200 \u500b\u57fa\u9ede\u3002\u5c0d\u4e00\u6a94\u88ab\u4f30\u503c\u70ba\u53ef\u7dad\u6301\u9ad8\u4e8c\u5341\u8db4\u6210\u9577\u4e14\u5229\u6f64\u7387\u64f4\u5f35\u7684\u80a1\u7968\u4f86\u8aaa\uff0c\u9019\u6a23\u7684\u91cd\u8a2d\u5c0d\u500d\u6578\u5f88\u91cd\u8981\uff0c\u5c24\u5176\u7576\u71df\u6536\u80fd\u898b\u5ea6\u56e0\u4ea4\u6613\u6642\u9ede\u53d7\u640d\u6642\u3002<\/p>\n

\u8ce3\u65b9\u56de\u61c9\u53cd\u6620\u4e86\u9019\u7a2e\u5f35\u529b\u3002Needham \u5728\u7dad\u6301\u300c\u8cb7\u9032\u300d\u8a55\u7b49\u7684\u540c\u6642\u4e0b\u8abf\u76ee\u6a19\u50f9\uff0c\u7406\u7531\u662f\u4e2d\u6771\u5ef6\u9072\u8207\u6f5b\u5728\u7684\u5229\u6f64\u7387\u58d3\u529b\u3002\u5176\u4ed6\u6a5f\u69cb\u8b66\u544a\uff0c\u82e5\u885d\u7a81\u5ef6\u9577\uff0c\u66f4\u591a\u653f\u5e9c\u5408\u7d04\u53ef\u80fd\u88ab\u63a8\u5230\u4e0b\u534a\u5e74\u6216\u66f4\u665a\u3002\u9019\u4e9b\u90fd\u4e0d\u8868\u793a\u5546\u696d\u6a21\u5f0f\u5df2\u5d29\u58de\uff0c\u4f46\u5b83\u4f7f\u5f97\u57f7\u884c\u8207\u6642\u5e8f\u8b8a\u5f97\u66f4\u654f\u611f\u3002\u5728\u9019\u7a2e\u76e4\u9762\u4e0b\uff0c\u4efb\u4f55\u6a21\u7cca\u8fd1\u671f\u9650\u5411\u6210\u9577\u8207\u5229\u6f64\u64f4\u5f35\u8def\u5f91\u7684\u56e0\u7d20\uff0c\u90fd\u6703\u58d3\u7e2e\u4f30\u503c\u6ea2\u50f9\u3002<\/p>\n

\u5167\u90e8\u90e8\u7f72\u7684\u554f\u984c\u5982\u4f55\u6539\u8b8a\u98a8\u96aa<\/h3>\n

ServiceNow \u662f\u96f2\u7aef\u539f\u751f\u54c1\u724c\uff0c\u4f46\u5927\u578b\u53d7\u76e3\u7ba1\u5ba2\u6236\u4ecd\u56e0\u4e3b\u6b0a\u8207\u5b89\u5168\u7406\u7531\u9700\u8981\u5167\u90e8\u90e8\u7f72\u6216\u6df7\u5408\u90e8\u7f72\u3002\u90a3\u4e9b\u5408\u7d04\u5f80\u5f80\u66f4\u70ba\u5ba2\u88fd\uff0c\u5177\u6709\u8f03\u591a\u91cc\u7a0b\u7891\u8207\u6db5\u84cb\u63a1\u8cfc\u3001\u5408\u898f\u8207\u8cc7\u8a0a\u5b89\u5168\u7684\u591a\u65b9\u5229\u5bb3\u95dc\u4fc2\u8005\u3002\u969c\u7919\u4e0d\u662f\u9700\u6c42\uff0c\u800c\u662f\u6838\u51c6\u3002\u7576\u4e00\u500b\u5730\u5340\u7684\u5b89\u5168\u614b\u52e2\u6539\u8b8a\uff0c\u9019\u4e9b\u6b65\u9a5f\u5c31\u6703\u653e\u6162\u3002\u5982\u679c\u5ef6\u9072\u7684\u4e2d\u6771\u4ea4\u6613\u771f\u662f\u88ab\u905e\u5ef6\u5230\u4e4b\u5f8c\u5b63\u5ea6\uff0c\u6210\u9577\u61c9\u6703\u5728 cRPO\u3001\u958b\u7968\u8207\u8a02\u55ae\u7a4d\u58d3\u5065\u5eb7\u5ea6\u4e0a\u986f\u73fe\uff0c\u56e0\u70ba\u5b83\u5011\u91cd\u65b0\u6392\u5e8f\u6642\u9ede\u3002\u82e5 cRPO \u540c\u6b65\u653e\u7de9\u4e26\u4f34\u96a8\u5ef6\u9072\uff0c\u90a3\u5c07\u4f7f\u300c\u50c5\u662f\u6642\u9ede\u554f\u984c\u300d\u7684\u8aaa\u6cd5\u66f4\u8907\u96dc\u3002<\/p>\n

\u516c\u53f8\u8072\u7a31\u8d85\u904e\u4e00\u534a\u7684\u65b0\u696d\u52d9\u73fe\u8207\u4f7f\u7528\u91cf\u639b\u9264\uff0c\u9019\u4e5f\u8207\u5167\u90e8\u90e8\u7f72\u6558\u4e8b\u4ea4\u932f\u3002\u4f7f\u7528\u91cf\u8a08\u91cf\u5728\u74b0\u5883\u4e0a\u7dda\u5f8c\u8f03\u5bb9\u6613\u64f4\u5c55\uff0c\u4f46\u5b83\u5011\u9700\u8981\u4e0a\u7dda\u3002\u77ed\u671f\u98a8\u96aa\uff0c\u56e0\u6b64\u4e0d\u662f\u5ba2\u6236\u505c\u6b62\u8cfc\u8cb7\uff0c\u800c\u662f\u67d0\u4e9b\u53f8\u6cd5\u7ba1\u8f44\u5340\u5728\u6a5f\u95dc\u5b8c\u6210\u5b89\u5168\u5be9\u67e5\u524d\uff0c\u6309\u4e0b\u555f\u52d5\u9215\u6703\u66f4\u56f0\u96e3\u3002\u9019\u5c31\u4f7f\u5f97\u4e0b\u534a\u5e74\u76f4\u5230 2026 \u5e74\u7684\u6536\u55ae\u7bc0\u594f\u66f4\u70ba\u95dc\u9375\u3002<\/p>\n

\u4f30\u503c\u3001\u6210\u9577\u901f\u5ea6\u8207\u8edf\u9ad4\u76e4\u9762<\/h3>\n

\u5728\u8ca1\u5831\u524d\uff0c\u8edf\u9ad4\u80a1\u672c\u5df2\u56e0 AI \u53d6\u4ee3\u6050\u614c\u3001\u64f4\u5f35\u901f\u5ea6\u653e\u7de9\u8207\u5c0d IT \u9810\u7b97\u7af6\u722d\u52a0\u5287\u800c\u6536\u7e2e\u500d\u6578\u3002\u50cf ServiceNow \u9019\u985e\u5177\u6709\u5f37\u52c1\u6de8\u71df\u6536\u7559\u5b58\u7387\u8207\u5ee3\u6cdb\u5e73\u53f0\u7684\u516c\u53f8\u901a\u5e38\u6297\u8dcc\u529b\u66f4\u5f37\u3002\u4f46\u7576\u4e00\u5b63\u660e\u986f\u512a\u65bc\u9810\u671f\u4e26\u4e0a\u8abf\u5c55\u671b\uff0c\u4ecd\u5728\u76e4\u5f8c\u51fa\u73fe\u96d9\u4f4d\u6578\u56de\u8abf\uff0c\u9019\u8868\u660e\u5e02\u5834\u90e8\u4f4d\u8207\u8010\u5fc3\u90fd\u5f88\u8584\u5f31\u3002\u9022\u4f4e\u8cb7\u76e4\u6703\u6307\u51fa\u4e0a\u8abf\u7684\u8a02\u95b1\u6307\u5f15\u8207\u5f37\u52c1\u7684\u5927\u984d\u4ea4\u6613\u6d3b\u52d5\u3002\u61f7\u7591\u8ad6\u8005\u6703\u6ce8\u610f\u5230\uff0c\u5373\u4fbf\u662f\u6eab\u548c\u7684\u6642\u9ede\u4e82\u6d41\uff0c\u4e5f\u8db3\u4ee5\u5728\u6295\u8cc7\u4eba\u641c\u5c0b\u4efb\u4f55\u9700\u6c42\u6469\u64e6\u8b49\u64da\u6642\uff0c\u6253\u4e82\u4e00\u500b\u6ea2\u50f9\u6a21\u5f0f\u7684\u5e73\u8861\u3002<\/p>\n

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